hdwebTV Equipment Agreement
These terms apply to the purchase of WebTV products. By placing an order for you accept and agree to the terms of this agreement.
Every effort is made to maintain sufficient stock of all the products we offer. Potential inventory shortages at our distributor may impact our ability to fulfill an order. We reserve the right to cancel an order if we are, for any reason, unable to fulfill the order requirements. If we are unable to fulfill an order, we will notify you by email.
Inventory shortages or other fulfillment issues may cause delays. Your order is shipped using a carrier that we have selected. We cover the shipping fee as long as the shipping address is located in the Continental United States. Once you have completed your purchase on our online store, we will provide you with an estimated delivery date. Every effort is made to facilitate delivery of your order on time, and by the estimated delivery date. After your order is processed and fulfilled, we will send you an email containing the order tracking number. Once your order is fulfilled and placed in the hands of our selected shipping carrier, we cannot guarantee any delivery date indicated by the carrier.
Returns and Refunds
At webtv we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. You may return your Purchase within 14 days of shipment to you, as long as it is in new condition and has the original packaging. Free return shipping is not provided. No returns are accepted over 14 days. We only accept returns of the items we sell directly to you. Gift cards are not eligible for return. Priority shipping charges selected at checkout are non-refundable. If we suspect you’re abusing the return policy (for example by returning products on multiple occasions or on a seasonal basis), we reserve the right to refuse your return.
End-users and resellers
Our Set-top Box's and Items are designed with love and care specifically for WebTV merchants. We reserve the right to refuse selling and shipping any product to you if we have reason to believe you are not a WebTV customer. Likewise, customer support is only available to the original purchaser. We do not currently sell to or work with resellers.
We sell a combination of third party software & hardware to create a modern point-of-sale.
All third party products resold by us are covered by their original manufacturers’ warranties. Please check with the manufacturer for further information.
Limitation of Liability
WebTV does not accept liability for the purchase, use or return of POS hardware or other products beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, loss of business or for lost or corrupted data or software, or the provision of services and support. WebTV will not be liable for any consequential, special, indirect or punitive damages, even if advised of the possibility of such damages or for any claim by any third party. You agree that for any liability related to the purchase of product, WebTV is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Some jurisdictions may not enforce all of these limitations, and only the limitations that are lawfully applied to you in your jurisdiction will apply.